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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Melenzio

February 25, 2026

5  out of  5
rating by Tiffany Melenzio
"Sarah Pessetto is an absolute angel. I stopped by this office thinking they were selling Girl Scout cookies — turns out they were for customers (oops 😅). I’m insured through another State Farm agent and have been a loyal State Farm customer for 5+ years. Sarah was incredibly kind and gave me a box anyway.

What really stood out to me was her genuine consideration. Sarah greeted me immediately and didn’t have to go out of her way, but she chose to— that says everything about the kind of agent she is: thoughtful, welcoming, and attentive. You can tell she takes pride in what she does and truly cares about the people she serves.

When you’re trusting someone with your coverage, you want a person who is thoughtful, capable, and puts clients first — and she embodies all of that. I highly recommend stopping by her office.

Thank you again for your kindness!"
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Edeismi Lozano

December 1, 2025

5  out of  5
rating by Edeismi Lozano
"⭐️⭐️⭐️⭐️⭐️
Averi Dunning has been absolutely wonderful to work with! She is incredibly kind, patient, and truly goes above and beyond to make sure everything is taken care of. Her professionalism shines through in every interaction, and she makes the entire process feel easy and stress-free. I’m so grateful for her help and highly recommend her to anyone looking for someone who genuinely cares and delivers excellent service!"
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Austin Rose

October 30, 2025

5  out of  5
rating by Austin Rose
"Excellent customer service. I think I met with Averi, she was fantastic! She was super knowledgeable and friendly."
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Network With HER Today

October 13, 2025

5  out of  5
rating by Network With HER Today
"Lauren is great. Very professional."
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Georgia Spence

September 29, 2025

5  out of  5
rating by Georgia Spence
"Lauren is the best! She is the sweetest and was beyond patient with me. 10/10 recommend"
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Bob Spitzner

September 19, 2025

1  out of  5
rating by Bob Spitzner
"Person is innocent
Till proven Guilty.

Don't ever forget that"
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Elizabeth Yates

August 30, 2025

5  out of  5
rating by Elizabeth Yates
"Lauren Parker is an amazing help. She answered all my questions and concerns!"
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Catherine Mendoza

August 29, 2025

5  out of  5
rating by Catherine Mendoza
"Averi has given me excellent customer service!! Thank you!"
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Brenda Milem

August 29, 2025

5  out of  5
rating by Brenda Milem
"Very thorough and very polite and friendly! All my questions were answered well!"
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caiden nguyen

August 29, 2025

5  out of  5
rating by caiden nguyen
"Lauren helped me set up my insurance. She was helpful when choosing my coverages. She’s the best!"
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courtnie smith

August 28, 2025

5  out of  5
rating by courtnie smith
"Love Lauren. Shes top tier"
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Hillary Little

July 31, 2025

5  out of  5
rating by Hillary Little
"Averi is very knowledgeable and helpful!"
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Bekah Downer

July 31, 2025

5  out of  5
rating by Bekah Downer
"Averi is the best!"
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Lilly Davisson

July 29, 2025

5  out of  5
rating by Lilly Davisson
"Lauren is the best!"
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Milton Harless

May 29, 2025

5  out of  5
rating by Milton Harless
"I want to recognize Averi Dunning for how helpful and knowledgeable she is. She is able to answer all my questions and help guide me through my options. She is always so personable and friendly, never making me feel rushed. You can really tell she enjoys what she does and cares about her customers."
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Mary Valentine

May 20, 2025

5  out of  5
rating by Mary Valentine
"I called and spoke with Averi Dunning, and she gave me the information I needed along with a good price for the coverage I needed. Thank You."
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Christy Kruger

May 5, 2025

5  out of  5
rating by Christy Kruger
"Lauren and my State Farm team on Colony Rd are amazing. Over the years they have always been great, but today Lauren went above and beyond anything I would expect from an insurance company. She worked with me while my daughter and I were actually at the DMV, and navigating a highly hostile DMV agent that was creating false issues. Lauren remained calm, redirected the agent and found a solution to appease the DMV officer. Without our State Farm team, we would have been railroaded by an angry government worker and wasted a whole morning. But thanks to Lauren, my daughter was able to take the road test and get her license. Thank you Lauren!!!!!!"
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Macie Johnson

April 29, 2025

5  out of  5
rating by Macie Johnson
"Lauren Parker was incredibly helpful! She made everything super easy to understand and was really patient with all my questions. Definitely recommend reaching out to her if you need help with insurance!"
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Joseph Ficarra

April 28, 2025

5  out of  5
rating by Joseph Ficarra
"Lauren helped me work through numerous issues and problems encountered with State Farm's corporate office. She stayed on top of the material produced all the while keeping me informed and updated. Lauren is very professional and customer focused."
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Miranda Fuller

April 25, 2025

5  out of  5
rating by Miranda Fuller
"Averi Dunning at Sarah Pessetto State Farm delivers exceptional customer care and service. Averi promptly responds to emails and telephone calls. She is knowledgeable, organized, and committed to providing the best service for each client. I highly recommend taking the time to speak with Averi if you want to learn about insurance options that can be tailored to you. When we relocated back to Charlotte, Averi was one of my first phone calls. Averi has a keen attention to detail, values client's time and invests in building lasting relationships. Sarah Pessetto's entire team has been nothing short of excellent."
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Bart Herrnstein

April 21, 2025

5  out of  5
rating by Bart Herrnstein
"We had a great experience with Averi. Communication was excellent and she had answers to all of our questions, making the switch to State Farm an easy choice. Thank you!"
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Real Earl

April 1, 2025

5  out of  5
rating by Real Earl
"Recently moved to the area. So happy to get sorted properly. Confident in the service provided. 5 star treatment. Thank you for the timely attention."
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Christopher Taylor

March 31, 2025

5  out of  5
rating by Christopher Taylor
"Very friendly, nice office and in a good location, the agent Sarah is awesome as well! Highly recommend!"
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Joshua Livingston

March 26, 2025

5  out of  5
rating by Joshua Livingston
"Lauren Parker has always been a great help. Quick to call me back, answer any questions I have and usually makes changes to the policy within the hour. Thank you Lauren!"
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Justus Harless

March 25, 2025

5  out of  5
rating by Justus Harless
"Averi Dunning did an amazing job at knowing exactly what I wanted and explaining all the benefits to my motorcycle insurance. She was very personable and helpful! I would definitely recommend her because she made the process quick and painless and made sure I was happy with it!"