State Farm® Insurance Agent Sarah Pessetto
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KATE EARL / EARL MUSIC
October 22, 2024
5
out of
5
rating by KATE EARL / EARL MUSIC
"Fast and easy. Helped me get the best rate and terms. I feel good about my purchase. Thank you!"
We responded:
"Thank you, Kate! I'm glad we could help you find the best rate and terms. It's wonderful to know you feel good about your purchase. If you need anything else, we're here for you. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Jason Harris
October 16, 2024
5
out of
5
rating by Jason Harris
"I rarely make the decision to cast my lot with any one vendor or in this case service provider, but I did with Sarah. She is a great agent who handles all of my motor vehicle policies as well as renters insurance. I couldn’t be more satisfied!!!"
We responded:
"Jason, thank you for your wonderful review! I'm glad to know you're satisfied with the service for your auto policies and renters insurance. Your trust means a lot to us, and I'm happy to be your chosen service provider. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Heather Smith
October 16, 2024
5
out of
5
rating by Heather Smith
"Super Friendly and knowledgeable! Highly recommend :)"
We responded:
"Heather, thank you so much for your kind words! I'm happy to know you found our team friendly and knowledgeable. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Tony Rhea
October 16, 2024
5
out of
5
rating by Tony Rhea
"Awesome."
We responded:
"Thanks, Tony! We're glad you had an awesome experience with us. Your feedback means a lot. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Suzanne Montgomery
October 16, 2024
5
out of
5
rating by Suzanne Montgomery
"Lauren was a pleasure to work with. She was very informative and kept my needs in mind. I would highly recommend her!"
We responded:
"Lauren is a fantastic part of our team, and I'm glad she was able to assist you so well. We're grateful for your recommendation and are always here to help with any future needs. Thank you, Suzanne! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Angela Harris
October 11, 2024
5
out of
5
rating by Angela Harris
"Hats off to Sarah Pessetto at Sarah Pessetto State Farm. Working with her team has been a walk in the park. They are knowledgeable and friendly and take the time to not only answer my questions but understand my needs to make sure I’m getting the best coverage. I highly recommend them to anyone looking to upgrade their insurance experience to a customer first agency!"
We responded:
"Angela, thank you so much for your wonderful review! I'm glad to hear that working with our team has been such a positive experience for you. We always strive to be knowledgeable and friendly, ensuring that we understand your needs and provide the best coverage possible. Your recommendation means a lot to us. If you ever have any further questions or need assistance, we're here to help! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
C. Harris
October 11, 2024
5
out of
5
rating by C. Harris
"Sarah and her team at Sarah Pessetto State Farm are just fantastic to work with. Sarah is knowledgeable in all things insurance. She is proactive in ensuring we have our annual review of policies and coverages and she makes sure we are covered appropriately with the exact types of policies we need, nothing we don't. So happy we have her as our insurance agent! A++ & 5 Stars!!"
We responded:
"C. Harris, thank you so much for your wonderful review! I'm glad to know that you find our team knowledgeable and proactive in managing your insurance needs. Ensuring you have the right coverage is our top priority, and it's great to hear you're happy with our service. We're always here for your annual reviews and any questions you might have. Thanks again for your kind words and support! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Fabiana Bonacia
October 10, 2024
5
out of
5
rating by Fabiana Bonacia
"Kennette Maginley was great and helped me find the best fit for me! Very grateful for her! I 100% recommend her"
We responded:
"Fabiana, thank you for your wonderful review! I'm happy to hear that Kennette was able to help you find the perfect fit for your needs. We truly appreciate your recommendation and are grateful for your support. If you ever need further assistance, don't hesitate to reach out. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Matthew Dunning
October 10, 2024
5
out of
5
rating by Matthew Dunning
"This is the best state farm I have ever used!"
We responded:
"Thank you, Matthew, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Averi, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Allan Starnes
October 5, 2024
5
out of
5
rating by Allan Starnes
"Last week, I met Sarah Pessetto and her colleague, Lauren Parker, to initiate new auto and home insurance with State Farm. In short, it was a most enjoyable, professional, uplifting experience!"
We responded:
"Allan, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with Lauren and me while setting up your auto and home insurance. We strive to make the process professional and enjoyable. If you have any further questions or need assistance, our office is always here to help. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Cara Smith
September 18, 2024
5
out of
5
rating by Cara Smith
"I’ve worked with Chris Taylor several times personally and sent many of my buyer clients to him, he is always professional, knowledgeable and courteous. Thanks for always going above and beyond!!"
We responded:
"Cara, thank you for your wonderful review! We're happy to hear that Chris has consistently provided you and your clients with professional, knowledgeable, and courteous service. Your trust and referrals mean a lot to us. If you ever need anything in the future, our office is here to help! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Rachel Justice
August 29, 2024
5
out of
5
rating by Rachel Justice
"I just was helped by a young lady, her name was averi and I must say she was outstanding. She was so kind and efficient. I’ve never had a better experience than with her, she explained everything in detail and was so amazing"
We responded:
"Rachel, thank you for your wonderful review! I'm glad to hear that Averi provided such outstanding service. It's great to know she was kind and efficient in explaining everything in detail. We appreciate your feedback and look forward to assisting you with any future needs. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
jiong shou
August 28, 2024
5
out of
5
rating by jiong shou
"My agent is Chris Taylor. He is very responsive, fast and thorough. I don't typically write reviews unless the services are products are really exceeding my expectation. Chris Taylor is the one!"
We responded:
"Thank you, Jiong, for your positive review. I'm glad Chris was able to exceed your expectations with his responsiveness and thoroughness. We appreciate your feedback and are here for any future needs. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Rob Tripp
August 28, 2024
5
out of
5
rating by Rob Tripp
"Chris Taylor and this office is Super Responsive, Professional, Helpful and Courteous. Chris Taylor is very knowledgeable when it comes to discussing insurance prices."
We responded:
"Rob, thank you for your wonderful review! I'm glad to hear that Chris and our office have been responsive, professional, and helpful. It's great to know that Chris's knowledge about insurance prices has been beneficial to you. We appreciate your feedback and look forward to assisting you with any future needs. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
William Edwards
August 23, 2024
1
out of
5
rating by William Edwards
"Despite timely and clear written communication, this agency not only charged us beyond our clearly stated expiration date, this also caused the state to threaten to suspend our license plates."
We responded:
"Thank you for your feedback, Will. We're sorry to hear about your experience. I attempted to call you and left a message. Please give us a call at your earliest convenience so we can discuss this matter in more detail. We appreciate the opportunity to make things right."
Tracy Frey
August 22, 2024
5
out of
5
rating by Tracy Frey
"Staff is wonderful to talk with. Very knowledgeable. Plus the office space to inviting to visit."
We responded:
"Tracy, thank you for your kind words! I'm glad you found our staff knowledgeable and enjoyed the inviting office space. We appreciate your feedback and look forward to assisting you with any future needs. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Mary Richmond
August 14, 2024
5
out of
5
rating by Mary Richmond
"She was very kind and professional. She was knowledgeable and made great suggestions. I am very pleased with this office"
We responded:
"Hey Mary, Thanks so much for your kind review! I'm happy you found our office professional and knowledgeable. It's great to know that our suggestions were helpful to you. If you need anything else, we're here to help! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Ciera Faith
August 13, 2024
5
out of
5
rating by Ciera Faith
"Taylor was great at providing insurance information, 10/10 service .. would definitely recommend to others!"
We responded:
"Hey Ciera, Thanks a bunch for the awesome review! I'm really glad Taylor could provide you with the information you needed. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Kimberly Foster
August 13, 2024
5
out of
5
rating by Kimberly Foster
"Taylor was very knowledgeable and provided a quick quote. Thanks for helping."
We responded:
"Hey Kimberly, Thanks for the awesome review! I'm glad Taylor could help you out with a quick quote. If you need anything else, we're here for you! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Latalia Gillespie
August 12, 2024
5
out of
5
rating by Latalia Gillespie
"Chris Taylor has always accommodated my needs and gone above and beyond to ensure that I was taken care of."
We responded:
"Hey Latalia, Thanks for the awesome review! I'm glad Chris has been able to accommodate your needs and go above and beyond for you. We appreciate your feedback and are here for any future needs or questions! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Seth Ingram
July 26, 2024
5
out of
5
rating by Seth Ingram
"Taylor was a complete stud, helping me with what I needed! He was so great! I just cant believe I was lucky enough to have him help me with my insurance. It dont get no better. Word of advise leave your insurance provider and hit taylor up. Whole package friendly, knowledgable, funny, great service. Honestly im surprised he isnt running the entire company by this point!"
We responded:
"Hey Seth! Thanks a ton for your awesome review! I'm so glad Taylor could help you out and make your experience so great! He's definitely a valuable part of our team. If you ever need anything else, don't hesitate to reach out! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Jalen Hunt
July 17, 2024
5
out of
5
rating by Jalen Hunt
"Chris Taylor is the absolute man! Product knowledge is through the roof and he really knows how to break down any confusing policy to where I could understand it. 10/10 recommend him"
We responded:
"Thank you for the fantastic review, Jalen! I appreciate you sharing that Chris provided exceptional service and explained your policy clearly. We're grateful for your recommendation and look forward to assisting you again. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Kate Music
July 12, 2024
5
out of
5
rating by Kate Music
"Fast quote process. Knowledgable staff. Competitive pricing. Thanks Taylor!"
We responded:
"Thank you for your positive feedback, Kate! I'm glad Taylor provided you with a fast quote process, knowledgeable service, and competitive pricing. We appreciate your kind words and are here for any future insurance needs you may have. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Chris Taylor
July 8, 2024
5
out of
5
rating by Chris Taylor
"If you need your insurance needs met this is the place for you! Great office energy, great location and everyone goes above and beyond to get the job completed! You can tell Sarah and her team really care about their customers! I would definitely recommend reaching out to Sarah and her team for any auto, home, life or health insurance needs you may have!"
We responded:
"Thank you, Chris, for your enthusiastic recommendation! It warms our hearts to know that you found our office energy and location great, and found that our team goes above and beyond for our customers. We are always happy to assist with all your auto, home, life, or health insurance needs. Please feel free to reach out for any future assistance. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
kristine Ryan
June 27, 2024
5
out of
5
rating by kristine Ryan
"I have been with this company for many years and every time I am impressed with the information they provide. They go above and beyond. My insurance went up very high after an accident and was going to shop around. After speaking with Miss Sarah I am willing to reconsider. If you are looking for insurance I would highly recommend."
We responded:
"Thank you, Kristine, for your glowing review! I'm pleased to hear that you found our explanations helpful and are considering staying with us. I'm grateful for the opportunity to assist you and provide the information you need. Please feel free to reach out for any further assistance or questions. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"