State Farm® Insurance Agent Sarah Pessetto
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hillary Little
July 31, 2025
5
out of
5
rating by Hillary Little
"Averi is very knowledgeable and helpful!"
Bekah Downer
July 31, 2025
5
out of
5
rating by Bekah Downer
"Averi is the best!"
Lilly Davisson
July 29, 2025
5
out of
5
rating by Lilly Davisson
"Lauren is the best!"
We responded:
"Thank you, Lilly! I'm happy to hear that Lauren provided you with such excellent service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Milton Harless
May 29, 2025
5
out of
5
rating by Milton Harless
"I want to recognize Averi Dunning for how helpful and knowledgeable she is. She is able to answer all my questions and help guide me through my options. She is always so personable and friendly, never making me feel rushed. You can really tell she enjoys what she does and cares about her customers."
We responded:
"Thank you for your review, Milton! I'm delighted to hear about your positive experience with Averi. Her dedication to providing helpful and friendly service is truly appreciated, and it's wonderful to know she made you feel valued. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us! "
Mary Valentine
May 20, 2025
5
out of
5
rating by Mary Valentine
"I called and spoke with Averi Dunning, and she gave me the information I needed along with a good price for the coverage I needed. Thank You."
We responded:
"Hello, Mary! It makes my day to hear that Averi could provide the information and coverage that worked well for you. We appreciate you choosing us to be your good neighbor!"
Christy Kruger
May 5, 2025
5
out of
5
rating by Christy Kruger
"Lauren and my State Farm team on Colony Rd are amazing. Over the years they have always been great, but today Lauren went above and beyond anything I would expect from an insurance company. She worked with me while my daughter and I were actually at the DMV, and navigating a highly hostile DMV agent that was creating false issues. Lauren remained calm, redirected the agent and found a solution to appease the DMV officer. Without our State Farm team, we would have been railroaded by an angry government worker and wasted a whole morning. But thanks to Lauren, my daughter was able to take the road test and get her license. Thank you Lauren!!!!!!"
We responded:
"Thank you, Christy, for sharing your experience! I'm so happy to hear that Lauren and the team on Colony Rd were able to assist you and your daughter. Lauren's dedication to resolving the situation is truly commendable. We appreciate your kind words and are here to help with any further insurance needs!"
Macie Johnson
April 29, 2025
5
out of
5
rating by Macie Johnson
"Lauren Parker was incredibly helpful! She made everything super easy to understand and was really patient with all my questions. Definitely recommend reaching out to her if you need help with insurance!"
We responded:
"Thank you, Macie, for sharing your experience! I'm happy to hear that Lauren was able to assist you so effectively and make everything easy to understand. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Joseph Ficarra
April 28, 2025
5
out of
5
rating by Joseph Ficarra
"Lauren helped me work through numerous issues and problems encountered with State Farm's corporate office. She stayed on top of the material produced all the while keeping me informed and updated. Lauren is very professional and customer focused."
We responded:
"Thank you, Joseph, for sharing your experience! I’m happy to hear that Lauren was able to assist you effectively and keep you informed throughout the process. Her dedication to professionalism and customer focus is truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office."
Miranda Fuller
April 25, 2025
5
out of
5
rating by Miranda Fuller
"Averi Dunning at Sarah Pessetto State Farm delivers exceptional customer care and service. Averi promptly responds to emails and telephone calls. She is knowledgeable, organized, and committed to providing the best service for each client. I highly recommend taking the time to speak with Averi if you want to learn about insurance options that can be tailored to you. When we relocated back to Charlotte, Averi was one of my first phone calls. Averi has a keen attention to detail, values client's time and invests in building lasting relationships. Sarah Pessetto's entire team has been nothing short of excellent."
We responded:
"Thank you, Miranda, for sharing your experience with Averi and our team! I'm happy to hear that Averi's dedication and attention to detail made such a positive impact during your relocation to Charlotte. We truly value your recommendation and are here to assist with any insurance needs you may have. Please feel free to reach out anytime!"
Bart Herrnstein
April 21, 2025
5
out of
5
rating by Bart Herrnstein
"We had a great experience with Averi. Communication was excellent and she had answers to all of our questions, making the switch to State Farm an easy choice. Thank you!"
We responded:
"Thank you, Bart, for sharing your experience! I'm glad to hear that Averi provided excellent communication and answered all your questions, making your transition to our office smooth. Your satisfaction is important to us, and we're here for any further needs or questions you may have."
Real Earl
April 1, 2025
5
out of
5
rating by Real Earl
"Recently moved to the area. So happy to get sorted properly. Confident in the service provided. 5 star treatment. Thank you for the timely attention."
We responded:
"Thank you, Earl, for sharing your experience! I'm glad we could assist you with your move and provide the service you were looking for. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Christopher Taylor
March 31, 2025
5
out of
5
rating by Christopher Taylor
"Very friendly, nice office and in a good location, the agent Sarah is awesome as well! Highly recommend!"
We responded:
"Thank you, Christopher, for your wonderful feedback! I'm glad you enjoyed our friendly service and convenient location. It's great to know you think highly of our office and my efforts. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Joshua Livingston
March 26, 2025
5
out of
5
rating by Joshua Livingston
"Lauren Parker has always been a great help. Quick to call me back, answer any questions I have and usually makes changes to the policy within the hour. Thank you Lauren!"
We responded:
"Thank you, Joshua, for sharing your experience! I'm glad to hear that Lauren has been such a great help to you. Her dedication to providing quick and efficient service is truly appreciated. If you have any more questions or need further assistance, don't hesitate to reach out!"
Justus Harless
March 25, 2025
5
out of
5
rating by Justus Harless
"Averi Dunning did an amazing job at knowing exactly what I wanted and explaining all the benefits to my motorcycle insurance. She was very personable and helpful! I would definitely recommend her because she made the process quick and painless and made sure I was happy with it!"
We responded:
"Thank you, Justus, for sharing your experience! I'm glad to hear that Averi was able to assist you effectively with your insurance. Her ability to make the process smooth and informative is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Krisha Chachra
February 26, 2025
5
out of
5
rating by Krisha Chachra
"Averi was easy to work with and always available - a rarity in my experience when trying to contact my insurance agents in the past. I was able to transfer my home, auto and umbrella insurance to Sarah Pessetto State Farm through Averi with ease. I'm hoping as the relationship continues, I will continue to be able to access them with minimal effort when I need to."
We responded:
"Thank you, Krisha, for sharing your experience! I'm glad to hear that Averi made the process of transferring your insurance smooth and hassle-free. It's wonderful to know that you found her availability refreshing. We're here to ensure you continue to have easy access whenever you need us. If you have any questions or need further assistance, feel free to reach out!"
Lennie Fox
February 25, 2025
5
out of
5
rating by Lennie Fox
"Averi at this office was a delight to work with. Total professional, quick and thorough. I highly recommend them!"
We responded:
"Thank you, Lennie, for your wonderful feedback! I'm glad to hear that Averi provided you with such professional and efficient service. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out!"
Susan Davis
February 13, 2025
5
out of
5
rating by Susan Davis
"Averi Dunning was professional, personable, patient, and knowledgeable. She could not have been a better helpful agent and was able to save me money, which was the icing on the cake. I would definitely recommend her. Thank you to Sarah Pessetto for assigning the perfect agent for my needs."
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to hear that Averi provided such professional and personable service. It's wonderful to know she was able to assist you and even save you money. Your recommendation means a lot to us. If you have any further needs or questions, feel free to reach out anytime!"
Stan August
February 10, 2025
5
out of
5
rating by Stan August
"Service was totally professional, all of my questions were answered with complete transparency. Process was smooth and efficient. Too many other accolades to mention here."
We responded:
"Thank you, Stan, for sharing your experience! I'm glad to know that you found our service professional and transparent. It's wonderful to hear that the process was smooth and efficient for you. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Michael French
February 6, 2025
5
out of
5
rating by Michael French
"Chris Taylor real easy to talk to about the many different questions I had about different insurance plans while I'm contemplating my options thank you Chris for the advice."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad Chris was able to assist you with your questions about the various insurance plans. We appreciate your feedback and are here to help with any further inquiries you might have. Feel free to reach out anytime!"
Diganth Dinesh Mahale
January 30, 2025
5
out of
5
rating by Diganth Dinesh Mahale
"I definitely recommend them. I got my renters insurance done and Averi has been very very helpful during the process. She was patient enough to go through every detail of the policy and provide suggestions during the course."
We responded:
"Thank you, Diganth, for your recommendation! I'm happy to know that Averi was able to assist you with your insurance and provide detailed guidance. We appreciate your feedback and are here to help with any future insurance needs or questions."
Jon weaver
January 24, 2025
5
out of
5
rating by Jon weaver
"I recently inquired with Statefarm, specifically Averi Dunning, about moving my commercial auto policy from progressive to statefarm. I procrastinated in doing so for longer than I should've and inquired with Averi the day before my renewal date with progressive. She went above and beyond to get me a quote and was able to successfully do that AND was able to start my new policy before my policy with progressive lapsed. Absolutely outstanding service from Averi, she made the process extremely easy and caused no headaches for me even with the extremely short timeframe. Not only that... but my coverage with state farm is better than it was with progressive and at slightly less than half the price! A complete win/win situation with the better customer service, better policy and much lower rates. I am very much looking forward to getting quotes from Averi on other policies I have with different insurance companies. Highly, highly recommend Averi and State Farm Insurance!"
We responded:
"Thank you, Jon, for sharing your experience! I'm delighted to know that Averi was able to assist you so effectively, ensuring a smooth transition from Progressive to State Farm. It's fantastic that you found better coverage at a lower rate. We appreciate your recommendation and look forward to helping you with any other insurance needs you might have. Feel free to reach out anytime!"
Gabriella Hill
January 16, 2025
5
out of
5
rating by Gabriella Hill
"Chris Taylor was incredible to work with. He really took the time to understand what I needed and made sure everything was clear and easy to navigate. I never felt rushed or pressured. He genuinely cared about helping me make the best decisions. If you’re looking for someone who goes above and beyond, Chris is your guy. Definitely 5 stars!!! 🌟"
We responded:
"Thank you, Ellie, for your fantastic review! I'm so happy to hear about your positive experience with Chris. It's wonderful to know he took the time to understand your needs and provided clear guidance without any pressure. Your recommendation means a lot, and we're grateful to have Chris as part of our team. If you have any questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Kevin Hill
January 15, 2025
5
out of
5
rating by Kevin Hill
"Chris Taylor at State Farm Insurance has been an absolute pleasure to work with. From the moment I reached out, he demonstrated professionalism, deep industry knowledge, and genuine care for my needs. He took the time to understand my situation thoroughly and provided personalized recommendations that suited both my budget and coverage requirements."
We responded:
"Thank you, Kevin, for your wonderful feedback! I'm delighted to hear that Chris provided you with such a positive experience. His professionalism and dedication to understanding your needs truly reflect our commitment to excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Jimmy Kallam
January 15, 2025
5
out of
5
rating by Jimmy Kallam
"Lauren, in Sara’s office has made my switch to State Farm for all of my insurance needs a seamless and easy process. There was no question I needed answered that she wasn’t willing to answer. Beyond being professional she was personable and kind."
We responded:
"Thank you, Jimmy, for sharing your experience! I'm happy to know that Lauren made your transition to State Farm smooth and effortless. Her dedication to answering all your questions and her personable approach truly reflect the values we strive for in our office. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Bill Baker
January 15, 2025
5
out of
5
rating by Bill Baker
"Lauren was easy to work with and always available to answer my many questions. She and group made the process a breeze."
We responded:
"Thank you, Bill, for your wonderful feedback! I'm glad to hear that Lauren and the team made the process easy and were always available to assist you. We aim to provide a seamless experience for all our customers. If you have any more questions or need further assistance, feel free to reach out to our office."